Website Disclaimer

1. INTRODUCTION AND GENERAL DISCLAIMER

1.1 Purpose of This Disclaimer

This Website Disclaimer (the "Disclaimer") is important and explains the limitations of liability and warranties applicable to your use of the Isango Enterprises website at https://www.isangoenterprises.co.za (the "Website").

By accessing or using the Website, you acknowledge that you have read, understood, and agree to be bound by this Disclaimer, together with our Website Terms & Conditions, Privacy Policy, POPIA Compliance Notice, and Cookie Policy.

1.2 Scope

This Disclaimer applies to:

(a) All content on the Website (text, images, graphics, videos, audio);

(b) All information provided about our services;

(c) Quotations and proposals;

(d) Links to external websites;

(e) Website functionality and technical features;

(f) Any use of the Website.

1.3 Important Notice

PLEASE READ THIS DISCLAIMER CAREFULLY. It contains important limitations on our liability and disclaimers of warranties. If you do not agree with this Disclaimer, you should not use the Website.

1.4 Interpretation

In this Disclaimer:

(a) "We", "us", "our" refer to Isango Enterprises (Pty) Ltd and its officers, directors, employees, and agents;

(b) "You", "your" refer to any user of the Website;

(c) "Website" means https://www.isangoenterprises.co.za and all pages, features, and content accessible through it;

(d) "Content" means all text, graphics, images, videos, and other materials on the Website;

(e) "Services" means the catering, supply & delivery, business development, and electrical & solar services offered by Isango Enterprises.

2. ACCURACY OF INFORMATION DISCLAIMER

2.1 General Accuracy Disclaimer

While we make reasonable efforts to ensure that Website content is accurate, current, and complete, we do not guarantee the accuracy, completeness, or timeliness of any information on the Website.

Content on the Website is provided on an "as is" and "as available" basis without warranties of accuracy or completeness.

2.2 Potential Inaccuracies

Website content may contain:

(a) Typographical or spelling errors;

(b) Factual errors or omissions;

(c) Outdated information;

(d) Incomplete information;

(e) Information that is misleading or not fully representative of the facts.

2.3 Changes to Information

Information on the Website:

(a) May change without notice;

(b) May be updated or revised at any time;

(c) May contain unintentional errors or omissions;

(d) Should not be relied upon as the sole source of information.

2.4 Service Information

Information about our services (Catering, Supply & Delivery, Business Development, Electrical & Solar):

(a) Is general in nature and provided for informational purposes only;

(b) May not cover all aspects of our services;

(c) May not reflect the current state of our service offerings;

(d) Should be verified through direct communication with us;

(e) Does not constitute a commitment or guarantee.

2.5 Pricing Information

Pricing information on the Website:

(a) Is indicative only and not binding;

(b) Is subject to change without notice;

(c) Does not include VAT unless explicitly stated;

(d) May vary based on specific project requirements;

(e) Is based on information available at the time of publication.

For accurate pricing, you must request a formal quotation from us.

2.6 Your Reliance on Website Content

You are solely responsible for:

(a) Verifying the accuracy of any information before relying on it;

(b) Obtaining independent verification of critical information;

(c) Seeking professional advice where appropriate;

(d) Understanding that Website content is provided for general information only.

We are not liable for losses or damage arising from reliance on inaccurate Website content.

3. PROFESSIONAL ADVICE DISCLAIMER

3.1 No Professional Advice

The Website does not provide professional advice. Information on the Website is provided for general informational purposes only and should not be construed as:

(a) Legal advice;

(b) Financial or investment advice;

(c) Tax advice;

(d) Business or consulting advice;

(e) Engineering or technical advice;

(f) Any other form of professional advice.

3.2 When Professional Advice Is Needed

Before taking any action based on Website content, you should:

(a) Consult with appropriate professionals (lawyer, accountant, engineer, etc.);

(b) Obtain written advice specific to your situation;

(c) Verify information through authoritative sources;

(d) Consider your own circumstances and requirements.

3.3 Service Quotations and Proposals

Quotations and proposals provided on the Website:

(a) Are preliminary and subject to change;

(b) Are based on information you have provided;

(c) May require revision upon site inspection or further consultation;

(d) Do not constitute a commitment to provide services at the quoted price;

(e) Should be reviewed carefully before acceptance.

3.4 Business Development Services

If you engage our Business Development division for strategy, consulting, or advisory services:

(a) Such services will be governed by a separate service agreement;

(b) This Disclaimer does not apply to formal service agreements;

(c) Specific terms will be agreed in writing;

(d) Professional advice will be provided according to that agreement.

3.5 Electrical and Solar Services

Information about electrical and solar services:

(a) Is provided for general information only;

(b) Is not a substitute for professional electrical consulting;

(c) Does not constitute design or engineering advice;

(d) Should be verified through professional assessment;

(e) Actual installations will be subject to site inspection and formal proposals.

3.6 Your Responsibility

You are responsible for:

(a) Obtaining independent professional advice;

(b) Making informed decisions based on professional guidance;

(c) Not relying solely on Website content for professional matters;

(d) Seeking clarification from professionals when uncertain.

4. TECHNICAL DISCLAIMER

4.1 Website Functionality

We do not guarantee:

(a) The Website will function without errors or interruptions;

(b) The Website will be available at all times;

(c) The Website will be free from viruses, malware, or security vulnerabilities;

(d) The Website will work on all devices or browsers;

(e) The Website will load quickly or perform optimally;

(f) The Website will be compatible with all software or hardware.

4.2 Technical Issues

The Website may experience:

(a) Temporary outages or downtime;

(b) Slow performance or loading delays;

(c) Display issues on some devices or browsers;

(d) Bugs, glitches, or technical errors;

(e) Incompatibility with certain software or settings;

(f) Security vulnerabilities (despite our efforts to prevent them).

4.3 Browser and Device Compatibility

The Website is designed to work with:

(a) Modern web browsers (Chrome, Firefox, Safari, Edge);

(b) Desktop computers and laptops;

(c) Tablets and mobile devices.

However:

(a) We do not guarantee compatibility with all browsers or devices;

(b) Some features may not work properly on older browsers;

(c) Mobile experience may vary depending on device and OS;

(d) You are responsible for ensuring your device is compatible.

4.4 Data Transmission

When you submit information through the Website (forms, enquiries, etc.):

(a) Data is transmitted over the Internet;

(b) Internet transmission is not completely secure;

(c) We cannot guarantee that data will not be intercepted;

(d) We are not liable for unauthorized access during transmission;

(e) You submit data at your own risk.

4.5 Security Disclaimer

While we implement security measures:

(a) We do not guarantee absolute security;

(b) Hackers or unauthorized parties may access your information;

(c) Security vulnerabilities may exist despite our efforts;

(d) We are not liable for unauthorized access or data breaches;

(e) You are responsible for protecting your own login credentials.

4.6 Third-Party Services

The Website uses third-party services (hosting, email, analytics):

(a) We are not responsible for their performance;

(b) We are not liable for their failures or outages;

(c) Their services may be interrupted without notice;

(d) You use third-party services at your own risk.

5. WEBSITE AVAILABILITY DISCLAIMER

5.1 No Guarantee of Availability

We do not guarantee that the Website will be available at any particular time or for any particular duration. The Website may be:

(a) Temporarily unavailable due to scheduled maintenance;

(b) Offline due to system failures or technical problems;

(c) Inaccessible due to your ISP, network, or device issues;

(d) Unavailable due to events beyond our control;

(e) Shut down permanently without notice.

5.2 Scheduled Maintenance

We may conduct scheduled maintenance including:

(a) Software updates and patches;

(b) Security improvements;

(c) Database maintenance and optimization;

(d) Hardware upgrades;

(e) Data backups and recovery tests.

During maintenance:

(a) The Website may be completely unavailable;

(b) Some features may be temporarily disabled;

(c) Performance may be degraded;

(d) We will attempt to notify users in advance where practicable.

5.3 Unscheduled Downtime

The Website may experience unscheduled downtime due to:

(a) System failures or crashes;

(b) Security incidents or attacks;

(c) Hosting provider outages;

(d) Internet connectivity issues;

(e) Natural disasters or events beyond our control.

During unscheduled downtime:

(a) We will make reasonable efforts to restore service promptly;

(b) We are not liable for losses caused by downtime;

(c) Critical information may not be accessible;

(d) Emergency support may be limited.

5.4 Data Loss

In the event of Website downtime or failure:

(a) Information you have submitted may not be accessible;

(b) Recent data may be lost;

(c) You should keep copies of important information;

(d) We are not liable for data loss;

(e) Recovery may take time and may not be complete.

5.5 No Liability for Unavailability

We are not liable for any losses, damages, or costs arising from:

(a) Website unavailability or downtime;

(b) Inability to access your information;

(c) Loss of business opportunities;

(d) Loss of data or files;

(e) Service interruptions.

6. EXTERNAL LINKS DISCLAIMER

6.1 Links to External Websites

The Website may contain links to external websites, including:

(a) Partner or service provider websites;

(b) Government or regulatory websites;

(c) Industry resources or associations;

(d) Social media platforms;

(e) Other third-party websites.

6.2 Not Our Responsibility

We are not responsible for:

(a) The content of external websites;

(b) The accuracy or completeness of external content;

(c) The privacy practices of external websites;

(d) The security of external websites;

(e) The legality or compliance of external websites;

(f) Your interactions with external websites.

6.3 No Endorsement

Links to external websites:

(a) Do not imply endorsement or affiliation;

(b) Do not represent an agreement with their terms or policies;

(c) Are provided for convenience only;

(d) May be removed at any time without notice;

(e) Should not be interpreted as recommendations.

6.4 Your Use of External Websites

When you access an external website:

(a) You are leaving the Isango Website;

(b) You are subject to that website's terms and policies;

(c) We have no control over that website;

(d) You use it at your own risk;

(e) Any disputes are between you and that website owner.

6.5 No Liability for External Content

We are not liable for:

(a) Losses arising from your use of external websites;

(b) Fraud or deception on external websites;

(c) Malware or viruses from external websites;

(d) Privacy violations by external websites;

(e) Any harm caused by external websites or content.

6.6 Broken or Outdated Links

External links may:

(a) Be outdated or no longer valid;

(b) Link to content that has changed;

(c) Lead to websites that have been compromised;

(d) No longer represent what we intended to link to;

(e) Have been removed by the external website owner.

If you encounter broken links, please report them to us at info@isangoenterprises.co.za.

7. NO WARRANTIES

7.1 Disclaimer of All Warranties

To the maximum extent permitted by South African law, we disclaim all warranties, express and implied, including:

(a) Warranties of Accuracy — We do not warrant that Website content is accurate or complete;

(b) Warranties of Fitness — We do not warrant that the Website is fit for any particular purpose;

(c) Warranties of Merchantability — We do not warrant that the Website is merchantable or of satisfactory quality;

(d) Warranties of Non-Infringement — We do not warrant that Website content does not infringe third-party rights;

(e) Warranties of Availability — We do not warrant that the Website will be available or uninterrupted;

(f) Warranties of Security — We do not warrant that the Website is secure or free from vulnerabilities;

(g) Warranties of Performance — We do not warrant any particular level of Website performance;

(h) All Other Warranties — Any warranty not expressly stated here is disclaimed.

7.2 "As Is" and "As Available"

The Website and all content are provided:

(a) "As is" — in their current condition without modification;

(b) "As available" — without guarantee of availability or functionality;

(c) Without warranties of any kind;

(d) With all faults and defects;

(e) At your own risk.

7.3 Information is General

Website information:

(a) Is provided for general educational purposes;

(b) Is not tailored to your specific situation;

(c) May not be complete or suitable for your needs;

(d) Should be verified and supplemented with professional advice;

(e) Should not be relied upon exclusively.

7.4 Quotations and Proposals

Any quotations or proposals:

(a) Are subject to conditions stated in the quotation;

(b) Do not constitute a binding commitment;

(c) Are estimates and may vary upon execution;

(d) Are based on information you have provided;

(e) Require formal acceptance to create a binding agreement.

8. LIMITATION OF LIABILITY

8.1 Limitation on Liability

To the maximum extent permitted by law, our total liability to you (whether based on warranty, contract, tort, negligence, or any other legal theory) shall not exceed:

(a) The total amount you have paid to us in the 12 months before your claim; or

(b) If you have paid us nothing, ZAR 500.

This limitation applies to all claims combined, whether arising from:

(a) Website errors or unavailability;

(b) Loss of data or information;

(c) Website content or accuracy;

(d) Technical issues or failures;

(e) Viruses or security breaches;

(f) Any other cause.

8.2 No Liability for Indirect Damages

We are not liable for any:

(a) Indirect damages;

(b) Incidental damages;

(c) Consequential damages;

(d) Special damages;

(e) Punitive damages;

(f) Lost profits or revenue;

(g) Lost business opportunities;

(h) Lost data or information;

(i) Loss of use or enjoyment;

(j) Loss of goodwill or reputation;

(k) Damages of any kind arising from: - Website errors, unavailability, or failures - Use or inability to use the Website - Website content - Reliance on Website information - Third-party content or services - Viruses or security breaches - Your own negligence or misuse

8.3 Your Responsibility

You acknowledge that:

(a) Website use is at your own risk;

(b) You are responsible for your own actions;

(c) You are responsible for protecting your data;

(d) You should not rely exclusively on Website content;

(e) You should obtain independent professional advice.

8.4 Exceptions

We cannot limit liability for:

(a) Death or personal injury caused by our negligence;

(b) Fraud or fraudulent misrepresentation;

(c) Gross negligence or willful misconduct;

(d) Liabilities that cannot be limited under applicable law;

(e) Breach of your fundamental legal rights.

8.5 Risk Allocation

These limitations reflect a fair allocation of risk between us. You acknowledge that:

(a) You have read and understood these limitations;

(b) You would not use the Website without these protections;

(c) These limitations are reasonable;

(d) These limitations are a material part of your agreement with us.

9. USER RESPONSIBILITY

9.1 Your Use at Your Own Risk

Your use of the Website is at your own risk. You are responsible for:

(a) Evaluating the suitability of Website content for your needs;

(b) Obtaining independent professional advice before acting;

(c) Verifying information through reliable sources;

(d) Protecting your own devices and data;

(e) Maintaining security of your login credentials;

(f) Complying with all applicable laws.

9.2 Verification of Information

Before relying on any Website information, you should:

(a) Verify it through independent sources;

(b) Seek professional advice if necessary;

(c) Consider whether it applies to your specific situation;

(d) Check if it is current and not outdated;

(e) Understand any limitations or conditions.

9.3 Lawful Use

You agree to use the Website:

(a) In compliance with all applicable laws;

(b) For lawful purposes only;

(c) In a manner that does not harm others;

(d) Without violating anyone's rights;

(e) Without attempting to gain unauthorized access.

9.4 Your Content

If you submit any information to us:

(a) You represent that it is accurate and truthful;

(b) You represent that you have the right to submit it;

(c) You represent that it does not infringe anyone's rights;

(d) You are liable for any consequences of submitting false information;

(e) You indemnify us from claims arising from your content.

9.5 Device Security

You are responsible for:

(a) Installing antivirus and security software;

(b) Keeping your operating system updated;

(c) Using secure passwords;

(d) Not sharing your login credentials;

(e) Reporting unauthorized access immediately;

(f) Protecting your device from malware.

10. INTELLECTUAL PROPERTY RIGHTS

10.1 Ownership of Website Content

All content on the Website (text, images, graphics, logos, audio, video, code, design) is owned by:

(a) Isango Enterprises (Pty) Ltd; or

(b) Third parties who have licensed content to us.

All content is protected by South African and international intellectual property laws.

10.2 Limited License

We grant you a limited license to:

(a) View Website content;

(b) Read text on the Website;

(c) Download documents for personal use;

(d) Print pages for personal reference.

10.3 Restrictions

You may not:

(a) Copy, reproduce, or republish Website content;

(b) Modify, adapt, or create derivative works;

(c) Distribute, sell, or trade Website content;

(d) Use Website content for commercial purposes;

(e) Remove copyright or trademark notices;

(f) Mirror or cache the Website;

(g) Scrape or automatically collect content;

(h) Use content without permission.

10.4 Our Trademarks

Our trademarks and logos are our exclusive property. You may not:

(a) Use our trademarks without written permission;

(b) Register our trademarks or confusingly similar marks;

(c) Use our marks in a way that suggests endorsement;

(d) Use our marks in domain names or online accounts;

(e) Dilute or tarnish our marks.

10.5 Enforcement

We actively enforce our intellectual property rights. Violations may result in:

(a) Legal action for infringement;

(b) Injunctions preventing further use;

(c) Damages and costs awards;

(d) Criminal prosecution (in serious cases);

(e) Removal of infringing content.

11. THIRD-PARTY CONTENT

11.1 Third-Party Contributions

The Website may contain content contributed by third parties, including:

(a) Links and references;

(b) Partner information;

(c) Embedded content from other sources;

(d) User submissions (if applicable);

(e) Licensed or syndicated content.

11.2 Disclaimer Regarding Third-Party Content

We are not responsible for:

(a) The accuracy of third-party content;

(b) The completeness of third-party content;

(c) The legality of third-party content;

(d) Third-party links or references;

(e) Intellectual property violations by third parties;

(f) Privacy violations by third parties;

(g) Fraud or deception by third parties.

11.3 Verification of Third-Party Content

Before relying on third-party content, you should:

(a) Verify the source and credibility;

(b) Check if it is current and accurate;

(c) Seek independent verification;

(d) Consult professionals if necessary;

(e) Understand the context and limitations.

11.4 No Partnership or Endorsement

Third-party content on the Website:

(a) Does not imply partnership or affiliation;

(b) Does not constitute endorsement;

(c) Is included for informational purposes only;

(d) May be removed at any time;

(e) Does not reflect our views or opinions.

12. CHANGES TO WEBSITE CONTENT

12.1 Right to Modify

We reserve the right to:

(a) Modify Website content at any time;

(b) Add, remove, or change features;

(c) Update pricing or service information;

(d) Reorganize the Website structure;

(e) Change the Website's appearance or functionality;

(f) Suspend or discontinue the Website;

(g) Remove content or links.

12.2 No Notice Required

We may make changes:

(a) Without prior notice to you;

(b) Effective immediately upon publication;

(c) Without explanation or justification;

(d) At our sole discretion.

12.3 No Liability for Changes

We are not liable for:

(a) Changes to Website content;

(b) Removal of content;

(c) Changes to Website functionality;

(d) Website modifications that affect your use;

(e) Any losses arising from changes.

12.4 Information May Be Outdated

Website information may:

(a) Become outdated quickly;

(b) Not reflect current services or pricing;

(c) Be superseded by updated information;

(d) Contain outdated contact details;

(e) Not be kept current in all cases.

For the most accurate information, contact us directly.

13. INDEMNIFICATION

13.1 You Indemnify Us

You agree to indemnify, defend, and hold harmless Isango Enterprises and its officers, directors, employees, and agents from any:

(a) Claims, lawsuits, or legal proceedings;

(b) Damages, losses, costs, or expenses (including legal fees);

(c) Liabilities arising from: - Your breach of this Disclaimer or our Terms; - Your use of the Website; - Your violation of applicable laws; - Your violation of third-party rights; - Your submission of false or misleading information; - Your negligence or willful misconduct; - Your content or material; - Third-party claims based on your actions.

13.2 Your Obligation

You are solely responsible for defending us against any claims and paying all costs associated with:

(a) Legal representation;

(b) Settlement or judgment amounts;

(c) Court costs and fees;

(d) Any other expenses related to the claim.

13.3 Cooperation

You agree to:

(a) Notify us promptly of any claim;

(b) Cooperate fully in our defense;

(c) Provide any information we request;

(d) Allow us to control the defense;

(e) Not settle claims without our consent.

14. GOVERNING LAW

14.1 South African Law

This Disclaimer is governed by and construed in accordance with the laws of the Republic of South Africa, without regard to conflicts of law principles.

14.2 Applicable Legislation

This Disclaimer must be interpreted in light of:

(a) South African common law;

(b) The Constitution of the Republic of South Africa;

(c) The Consumer Protection Act 68 of 2008;

(d) The Protection of Personal Information Act 4 of 2013;

(e) The Electronic Communications and Transactions Act 25 of 2002;

(f) Any other applicable South African legislation.

14.3 Jurisdiction

You consent to the exclusive jurisdiction of the courts of South Africa, specifically the courts where Isango Enterprises has its head office (East London, Eastern Cape).

14.4 Severability

If any provision of this Disclaimer is found to be invalid or unenforceable:

(a) That provision will be modified to the extent necessary;

(b) The remaining provisions will continue in full force;

(c) The intent of the Disclaimer will be preserved;

(d) The invalidity will not affect other provisions.

15. CONTACT INFORMATION

15.1 General Contact

For questions about this Website Disclaimer:

Isango Enterprises (Pty) Ltd

Email: info@isangoenterprises.co.za Telephone: +27 (0)87 801 2919 Website: https://www.isangoenterprises.co.za Postal Address: 3 Connaught Avenue Selborne East London Eastern Cape 5201 South Africa

15.2 Data Subject Requests and Privacy Matters

For POPIA-related matters or data subject rights requests:

Mr Kwakhanya Magutywa Information Officer Isango Enterprises (Pty) Ltd

Email: POPIA@isangoenterprises.co.za Telephone: +27 (0)87 801 2919

15.3 Report Issues

To report:

(a) Technical issues or errors on the Website;

(b) Broken links;

(c) Outdated information;

(d) Security vulnerabilities;

(e) Potential legal violations;

Email: info@isangoenterprises.co.za

Please provide as much detail as possible so we can investigate and address the issue promptly.

15.4 Response Commitment

We commit to:

(a) Acknowledging inquiries within 5 business days;

(b) Investigating issues promptly;

(c) Taking corrective action where appropriate;

(d) Following up with you on resolution.

16. VERSION HISTORY

17. ACKNOWLEDGMENT

By accessing and using the Website, you:

(a) Have read and understood this Website Disclaimer;

(b) Agree to be bound by all terms and conditions;

(c) Acknowledge the limitations of our liability;

(d) Accept the risks associated with Website use;

(e) Waive any claims against us for losses arising from Website use (except where prohibited by law).

If you do not agree with this Disclaimer, please do not use the Website.